Cookie Policy

This cookie statement was last updated on 7 May, 2020 and applies to citizens of the European Economic Area.

1. Introduction

Our website, https://grovehurstpetshop.co.uk (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “All cookies”, you consent to us using all cookies and plug-ins as described in the pop-up and this cookie statement. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

5.1 Manage your consent settings

Functional cookies

Marketing

6. Cookies

6.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

6.2 Analytical cookies

Because statistics are being tracked anonymously, no permission is asked to place analytical cookies.

6.3 Advertising cookies

We do not use any advertising cookies on this website.

6.4 Social media buttons

On our website we have included buttons for Facebook and Instagram to promote webpages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Facebook and Instagram. These buttons work using pieces of code coming from Facebook and Instagram themselves. This code places cookies. These social media buttons also can store and process certain information, so a personalized advertisement can be shown to you.

Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible. Facebook and Instagram are located in the United States.

7. Placed cookies

WooCommerce

We use WooCommerce for webshop management. Read more

NameRetentionFunction
Functional  
wc_cart_hash_*sessionStore items in shopping cart
woocommerce_cart_hash1 dayStore items in shopping cart
woocommerce_items_in_cartsession
wp_woocommerce_session_*sessionStore performed actions on the website
wc_cart_createdsessionStore performed actions on the website
wc_fragments_*persistent
Sharing

This data is not shared with third parties.

Elementor

We use Elementor for content creation. Read more

NameRetentionFunction
Statistics  
elementorpersistentStore performed actions on the website
Sharing

This data is not shared with third parties.

Automattic

We use Automattic for website development. Read more

NameRetentionFunction
Statistics  
tk_aisessionStore a unique user ID
Sharing

For more information, please read the Automattic Privacy Policy.

MailChimp

We use MailChimp for mailing list subscriptions. Read more

NameRetentionFunction
Statistics  
mailchimp_landing_site1 monthStore which page was visited first
Purpose pending investigation  
mailchimp.cart.*
Sharing

For more information, please read the MailChimp Privacy Policy.

JetPack

We use JetPack for advertising. Read more

NameRetentionFunction
Statistics  
tk_qs30 minutes
tk_tcsessionStore the user’s usage history
Sharing

For more information, please read the JetPack Privacy Policy.

Stripe

We use Stripe for payment processing. Read more

NameRetentionFunction
Functional  
__stripe_mid1 yearProvide fraud prevention
__stripe_sid30 minutesProvide fraud prevention
Sharing

For more information, please read the Stripe Privacy Policy.

Google Maps

We use Google Maps for maps display. Read more

NameRetentionFunction
Marketing/Tracking  
Google Maps APInoneRequest user IP address
Sharing

For more information, please read the Google Maps Privacy Policy.

Facebook

We use Facebook for display of recent social posts and/or social share buttons. Read more

NameRetentionFunction
Marketing/Tracking  
actppresence1 yearManage ad display frequency
Sharing

This data is not shared with third parties.

Miscellaneous

NameRetentionFunction
Purpose pending investigation  
lws_advanced_options
Sharing

This data is not shared with third parties.

8. Your rights with respect to personal data

You have the following rights with respect to your personal data:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this cookie statement. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority).

9. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our websites again.

10. Contact details

For questions and/or comments about our cookie policy and this statement, please contact us by using the following contact details:

Kent Pet Foods Ltd
3 The Fairway, Sittingbourne, Kent, ME10 4QX
United Kingdom
Website: https://grovehurstpetshop.co.uk
Email: info@grovehurstpetshop.co.uk
Phone number: 01795 426444

This cookie policy was synchronized with cookiedatabase.org on 7 May, 2020

If you can't find what you are looking for but know we stock it in the shop, please let us know via out CONTACT US page and we will get it on the site ASAP for you to order now and in the future.
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